privacy policy

From a husband-and-wife dream to a cozy bakery loved by many, we craft cookies, cakes, and treats with care — served fresh at our shop or delivered to your door.

Effective Date: September 12, 2025

Welcome to swetzel. By accessing or using our website and services, you agree to comply with the following Terms of Service. Please read them carefully before using the platform.

When you create an account, place an order, subscribe to our newsletter, or contact us, we may collect information such as your name, email address, phone number, delivery details, and activity on our platform. This information helps us process your orders, personalize your shopping experience, and improve the performance of our website. We may also collect technical data through cookies, including browser type, device, and usage behavior, to enhance site functionality.

We do not sell or rent your personal information. However, we may share limited data with trusted third-party providers such as payment processors, hosting services, delivery partners, and analytics tools, strictly for service delivery purposes. Your data is always handled securely and only accessed by authorized personnel.

All personal data is stored using modern security practices, and we take reasonable steps to prevent unauthorized access. Payment-related information is processed only through secure, PCI-compliant third-party services. We never store complete payment details on our own servers.

Cookies are used to improve site functionality, analyze usage patterns, and enhance user experience. If you prefer not to accept cookies, you can disable them through your browser settings, although some features of the website may not function properly.

The platform may update, modify, or discontinue services at any time, with or without notice. We are not liable for any interruption, suspension, or discontinuation of services.

You have the right to access, update, or delete your personal information at any time. You may also unsubscribe from our marketing communications by using the link provided in our emails. If you would like your account permanently deleted, you can contact us directly.

Links to third-party websites may be included. We are not responsible for the content, policies, or practices of external sites, and your use of them is at your own risk. From time to time, this Privacy Policy may be updated to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the updated effective date.

If you have any questions or concerns about this Privacy Policy, please contact us at support@swetzel.com.